Contacts and Customer support

In case of Aircraft on Ground, call the AOG line (operating 24/7): +420 222 300 900

Drop us a line

We're with you for the life of your fleet

From the day you take delivery of your first GE-powered airplane to the last day you operate it, GE Aviation Fleet Support is here to make sure you get the most out of your engines. We're here to make sure your aircraft engine runs smoothly and without any problems. Therefore we provide service whenever and wherever needed.

Do you need help with M601 Series or any H Series engine?

Our knowledgable team of experts is committed to support you with timely and accurate assistance.

  • Our customer support operates 24/7
  • We give you access to on-line publications
  • We can provide you with training courses
  • We have Authorized Services Centers (for troubleshooting over the phone and in the field)
  • We can send a Mobile Repair Team to wherever you need us to
  • We are connected with Designated Repair Stations (for heavy repairs and emergency issues)
  • We take care of engines overhauls
  • We have broad experience with Entry-into-Service (EIS)

Need help with anything from the above?

Get the appropriate department contact for your region

The perks of GE Support

No buzz
little re-explanation
We connect you straight with the appropriate personnel to give you the fastest help and to come up with a resolution. We learn from every past event to treat AOGs as quickly as possible.
A few clicks
Our client zone portal provides everything from fleet-wide directives to individual hardware records. While being constantly updated, it offers you training resources, and technical publications.
Monitor your fleet and get diagnostic capabilities that leverage the world’s largest experiential knowledge base to gather trends.
for any fleet size
We're here for you no matter the size of your fleet. For smaller fleets we tailor a support plan designed around your capabilities, expectations, and resources.